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Where the context admits: "We" includes Hosting
Goodies, HostingGoodies.com or any party acting on Hosting
Goodies's implicit instructions. "You" includes the
person purchasing the services or any party acting on the
customer's instructions. "The Registrant" includes the
person applying for a domain name or any party acting on the
Registrant's instructions. "The Registry" the relevant
domain names Registry. "Server" means the computer
server equipment operated by us in connection with the provision
of the Services. "Web Site" means the area on the Server
allocated by us to you for use by you as a site on the Internet.
In consideration of the mutual covenants herein, the parties agree
to the following, which shall apply during the term of this
agreement.
By using our services you agree to be bound by our terms and
conditions below:
1. Domain Name Registration
1.1 We make no representation that the domain name you wish to
register is capable of being registered by or for you or that it
will be registered in your name. You should therefore not assume
registration of your requested domain name(s) until you have been
notified that it has or they have been registered. Any action
taken by you before such notification is at your risk.
1.2 The registration and use of your domain name is subject to the
terms and conditions of use applied by the relevant naming
authority; you shall ensure that you are aware of those terms and
conditions and that you comply with them. You shall have no right
to bring any claim against us in respect of refusal to register a
domain name.
1.3 We shall have no liability in respect of the use by you of any
domain name; any dispute between you and any other person must be
resolved between the parties concerned in such dispute. If any
such dispute arises, we shall be entitled, at our discretion and
without giving any reason, to withhold, suspend or cancel the
domain name. We shall also be entitled to make representations to
the relevant naming authority but will not be obliged to take part
in any such dispute.
1.4 Any domain name(s) held, including domain names provided free
of charge with any service(s), will become the property of Hosting
Goodies during a payment or fraud issue and we will then reserve
the right to suspend, cancel or sell such domain names at our
discretion. If any monies owned to us are not received in full
after 30 days from our final notice it will be considered as fraud
and our fraud policy, as detailed on our website, will be used to
collect such monies. If the domain name is due for renewal during
any payment / fraud issues it will not be renewed and the customer
will be billed the standard yearly rate for domain names as per
our website. Any free domain name offers will cease to be in force
under such circumstances.
2. Web Site Hosting And Email
2.1. We make no representation and give no warranty as to the
accuracy or quality of information received by any person via the
Server and we shall have no liability for any loss or damage to
any data stored on the Server.
2.2. You shall effect and maintain adequate insurance cover in
respect of any loss or damage to data stored on the Server.
2.3 You represent, undertake and warrant to us that you will use
the Web Site allocated to you only for lawful purposes. In
particular, you represent, warrant and undertake to us that.
2.3.1 you will not use the Server in any manner which infringes
any law or regulation or which infringes the rights of any third
party, nor will you authorize or permit any other person to do so.
2.3.2 you will not post, link to or transmit:
(a) any material which is unlawful, threatening, abusive,
malicious, defamatory, obscene, pornographic, blasphemous, profane
or otherwise objectionable in any way.
(b) any material containing a virus or other hostile computer
program.
(c) any material which constitutes, or encourages the commission
of, a criminal offense or which infringes any patent, trade mark,
design right, copyright or any other intellectual property right
or similar rights of any person which may subsist under the laws
of any jurisdiction.
2.3.3 you will not send bulk email whether opt-in or otherwise
from our network. Nor will you promote a site hosted on our
network using bulk email.
2.3.4 you will not employ programs which consume excessive system
resources, including but not limited to processor cycles and
memory.
2.4 We reserve the right to remove any material which we deem
inappropriate from your web site without notice. We do not host
Warez, Adult or illegal MP3 content (i.e. you may only upload
MP3's if you own the copyright).
2.5 You shall keep secure any identification, password and other
confidential information relating to your account and shall notify
us immediately of any known or suspected unauthorized use of your
account or breach of security, including loss, theft or
unauthorized disclosure of your password or other security
information.
2.6 You shall observe the procedures which we may from time to
time prescribe and shall make no use of the Server which is
detrimental to our other customers.
2.7 You shall procure that all mail is sent in accordance with
applicable legislation (including data protection legislation) and
in a secure manner.
2.8 In the case of an individual User, you warrant that you are at
least 18 years of age and if the User is a company, you warrant
that the Services will not be used by anyone under the age of 18
years.
2.9 Any access to other networks connected to Hosting Goodies must
comply with the rules appropriate for those other networks.
2.10 While we will use every reasonable endeavor to ensure the
integrity and security of the Server, we do not guarantee that the
Server will be free from unauthorized users or hackers and we
shall be under no liability for non-receipt or misrouting of email
or for any other failure of email.
2.11 Users that abuse the network, such as mass unsolicited email
(Spam), illegal content, fraud, payment invasion, will have their
name, website address, details of the abuse and ip number posted
on our "name and shame" forum to aid other hosts and our
resellers in refusing you future accounts. Under all circumstances
we will inform your ISP of your actions and if necessary legal and
police departments. We will not tolerate any abuse of our network
and abuse will be punished to the fullest extent allowable under
law.
2.12 In relation to clause 2.11, we have the right to charge a
$150 fine for each abuse case and the abuser will be liable for
any costs incurred by ourselves, our customers or any other
company / business linked to us.
2.13 If you abuse the network or we receive a complaint about your
account we will investigate this and we have the right to suspend
the account if your actions could have a negative effect on our
business or any other business connected to us. In extreme cases
we may terminate your account and end our business relationship
with you immediately. In such circumstances a refund will not be
paid. Attempts to recover any monies paid in abuse situations will
result in legal proceedings against you to the fullest extent
allowable under law.
2.14 The above clauses, namely 2.11, 2.12 and 2.13 are here to
protect our honest and legitimate customers from the negative
effects caused by abuse of our network. We take abuse extremely
seriously and we will always punish abusers to the fullest extent
in EVERY case without exception.

3. Affiliates
3.1 We reserve the right to remove an affiliate account if it is
found that the said affiliate has conducted any of the following
activities: the sending of unsolicited email (aka Spam/spamming),
bulk off-topic advertising / posting to newsgroups, performed an
action that could or has damaged our business reputation, or the
reputation of any companies / businesses connected with Hosting
Goodies.
3.2 We reserve the right to increase / decrease commissions and
percentages to our affiliates at any time without reason, and to
remove the affiliate scheme altogether at any time.
3.3 Affiliates commission is calculated in $US (US DOLLARS)
3.4 Affiliates will receive their commission when they have built
up a balance of $100 or more. When this amount is reached, their
cheque will be posted to them within 10 working days.
3.5 If a commission cheque is returned due to incorrect postage
details then any additional bank / admin charges will be deducted
from the affiliates commission before it is resent to a corrected
address.
3.6 Customers that find our services from the internet via an
affiliate link or search engine may not sign up after joining the
affiliate program and purchasing via their own affiliate link.

4.Web Site Hosting Service Availability
4.1 We shall use our reasonable endeavors to make available to you
at all times the Server and the Services but we shall not, in any
event, be liable for interruptions of Service or down-time of the
Server.
4.2 We shall have the right to suspend the Services at any time
and for any reason, generally without notice, but if such
suspension lasts or is to last for more than 7 days you will be
notified of the reason.
4.3 The Services provided to you hereunder and your account with
us cannot be transferred or used by anyone other than you. No more
than one log-in session under any one account may be used at any
time by you. If you have multiple accounts, you are limited to one
login session per system account at any time; user programs may be
run only during log-in sessions. If your account is found to have
been transferred to another party, or shows other activity in
breach of this subclause, we shall have the right to cancel the
account and terminate the Services and/or this Agreement
immediately.
4.4 Uptime guarantees do not include downtime required to upgrade
/ service hardware or problems caused by your equipment or 3rd
parties, for example but not limited to, your ISP (internet
service provider).

5. Payments
5.1 All charges payable by you for the Services shall be in
accordance with the scale of charges and rates published from time
to time by us on our web site and shall be due and payable in
advance of our service provision. We reserve the right to change
pricing at any time although all pricing is guaranteed for the
period of pre payment.
5.2 Payment is due each month or year until closure notice is
given. If you choose to pay by credit or debit card you authorize
Hosting Goodies's credit card / debit card processing (Kagi) to
debit your account renewal fees from your card.
5.3 All payments must be in $US (US dollars).
5.4 Without prejudice to our other rights and remedies under this
Agreement, if any sum payable is not paid on or before the due
date, we shall be entitled forthwith to suspend the provision of
Services to you.
5.6 Orders submitted using free email accounts may be subject to a
telephone call to confirm the order prior to the account being set
up.
5.7 From time to time security checks are performed and new
customers may be telephoned prior to any service commencing.
5.8 If unpaid monies are owned to us for one or more services we
reserve the right to suspend / terminate all services you hold
within the Hosting Goodies network and it's sister websites.
5.9 If monies are owned to us are not received in full within 30
days of our final request it will be considered as fraud and our
fraud policy, as detailed on our website, will be used to collect
such monies without exception.

6. Web Site Hosting Termination
6.1 If you fail to pay any sums due to us as they fall due, we may
suspend the Services and/or terminate this Agreement forthwith
without notice to you.
6.2 If you break any of these terms and conditions we may suspend
the Services and/or terminate this Agreement forthwith without
notice to you.
6.3 If you are a company and you go into insolvent liquidation or
suffer the appointment of an administrator or administrative
receiver or enter into a voluntary arrangement with your
creditors, we shall be entitled to suspend the Services and/or
terminate this Agreement forthwith without notice to you.
6.4 Refunds will be given at the discretion of the Company
Management including refunding of upfront yearly fees
6.5 We reserve the right to suspend the Services and/or terminate
this Agreement / your account at any time with no notice or
reason.
6.6 You may cancel the Services at any time. Canceling payments to
us on monthly paid plans will result in the immediate suspension
of the service(s). For annually paid plans the account will be
suspended at the end of the 12 month period. Partial refunds will
only be given on annual plans.
6.7 On termination of this Agreement or suspension of the Services
we shall be entitled immediately to block your Web Site and to
remove all data located on it.
6.8 When an account termination request is received it will only
be actioned if it contains enough proof that we know it came from
the authorized account holder. Such information required is:
account number, username, password.
6.9 When an account termination request is received and complies
with our terms it will be terminated immediately. We do not accept
termination requests that request closure at a future date.
6.10 Accounts closed in error by the customer will not be reopened
unless we receive new payment equivalent to one months service
which must then be cancelled by the customer at the correct time
of closure.

7. Adult website hosting
7.1 We do not under any circumstances allow adult content that
contains any person under the age of 18.
7.2 Adult hosting customers agree for us to check their content on
a daily basis to protect against underage and / or illegal
content.
7.3 Any customer found to be hosting underage and / or illegal
content i.e., child porn will have their account terminated
immediately and the offending content will be passed to the FBI on
ALL occasions.
7.4 Adult hosting is charged at $3.00 per 1,000 MB's of monthly
transfer, e.g., $30.00 pm month would provide 30,000 Mb's per
month.
7.5 A charge of $150 will be taken from any customer found to be
hosting child porn and no refunds will be paid.
7.6 We reserve the right to decline any adult related website at
our discretion.

8. Secure certs
8.1 Secure certificate fees are non refundable
8.2 We require proof of authority to use the domain name for which
the certificate is applied for, and proof of identity before we
will issue your certificate. Proof must be faxed to us via the fax
numbers on our website.
8.3 For business application we may also require proof of business
trading.
8.4 The certificate is for a 12 month period only. You may renew
your certificate before it expires for continuous service.
8.5 If the renewal payment is not received at the end of the 12
month service period your certificate will be suspended.

9. Semi-dedicated servers
9.1 Our semi-dedicated server package has a minimum contract of 3
months after which you may cancel at anytime.
9.2 Set up fees are non refundable
9.3 You must make any person(s) that may
use the semi-dedicated server aware of our terms and conditions
and our privacy policy, however you do not have to disclose that
we are your service provider.
9.4 If you intend to resell services to other individuals via your
semi-dedicated server then you must comply with our reseller terms
as above.
9.5 Service will not commence until we have received as signed and
dated copy of our semi-dedicated server contract.
9.6 Semi-dedicated customers must also
comply with section 2. Web Site Hosting And Email and section
4.Web Site Hosting Service Availability, as above.

10. Dedicated servers
10.1 Our dedicated server packages have a minimum contract of 3
months after which you may cancel at anytime.
10.2 Set up fees are non refundable
10.3 Software support is not covered by our managed policy unless
the software is CPanel / WHM.
10.4 You are free to install any legal software on our dedicated
servers
10.5 You must make any person(s) that may use the dedicated server
aware of our terms and conditions and our privacy policy, however
you do not have to disclose that we are your service provider.
10.6 If you intend to resell services to
other individuals via your dedicated server then you must comply
with our reseller terms as above.
10.7 Service will not commence until we
have received as signed and dated copy of our dedicated server
contract.
10.8 Dedicated customers must also comply with section 2. Web Site
Hosting And Email and section 4.Web Site Hosting Service
Availability, as above.

11. Website / server monitoring
11.1 Monitoring customer must comply
with the terms and conditions on our sub website http://

12. Credit / Debit Card Chargebacks
12.1 If a services have been used and the customer requests their
bank to recall the payments made (sometimes called a chargeback)
then legal action will be taken against the customer to recover
such payments in all circumstances.
12.2 All actions of fraud are automatically reported to the police
and dealt with according to our fraud policy as detailed on our
website without exception.
12.3 Any cases of underage porn on our servers will automatically
be reported to the police and we will work with such bodies to
ensure that legal action is taken against you. We will never
tolerate such actions.

13. Law
13.1 This Agreement shall be governed by and construed in
accordance with US law and you hereby submit to the non-exclusive
jurisdiction of the US courts.

14. Headings
14.1 Headings are included in this Agreement for convenience only
and shall not affect the construction or interpretation of this
Agreement.

15. This agreement
15.1. By performing any
transactions on this web site you agree to these terms and
conditions and also agree to make any person(s) who use our
services aware of our terms and conditions.
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